KnowCore
Check-In Platform
Communityv1.0.7Updated 2 days ago
Documentation
KnowCore Check-In
Control your KnowCore NFC tag redirect live from Companion. During a service moment (offering, connect card, announcements) a button press sends every tag tap to a pre-approved destination — your giving page, a connect form, anything you've whitelisted — and another press (or an automatic timeout) reverts taps to normal check-in.
Because destinations are whitelisted by name inside KnowCore, Companion can only ever switch between the destinations your church admin has approved — never an arbitrary URL.
Setup
- In the KnowCore admin console, go to Settings → Integrations and enable Bitfocus Companion, then open the Bitfocus tab and click Generate token. Copy the token — it is shown only once.
- Go to Check-Ins → Tag Redirect, set the mode to Bitfocus / Companion, and add your destinations (each has a short name like
givingand a URL). - In Companion, add this connection and enter:
- Church slug — the first part of your church's KnowCore address (for
mychurch.knowcore.app, the slug ismychurch). - Control token — the token from step 1.
- Status poll interval — how often Companion re-reads the live status (10–300 s, default 10).
- Server URL — leave the default unless KnowCore support tells you otherwise.
- Church slug — the first part of your church's KnowCore address (for
- The connection turns green once the token is verified and the redirect mode is set to Bitfocus (until then it shows a warning naming the current mode). Your destinations appear automatically in the action dropdowns and as ready-made presets (one button per destination, plus a "Tags → Check-In" revert button). The token is stored in Companion's secrets store and is not shown in the UI. Actions run one at a time, so a press made while a previous request is still waiting on KnowCore (up to 10 seconds) runs right after it.
Actions
- Toggle tag destination — press to redirect all tag taps to a destination, press again to revert to check-in (what the destination presets use).
- Set tag destination — always switches to the destination (never toggles off) — useful for triggers/automation, e.g. a ProPresenter slide cue.
- Revert to check-in — taps behave normally again.
Every redirect carries an auto-revert timeout (default 5 minutes, max 12 hours) as a safety net in case nobody presses revert after the service.
Feedbacks
- Check-in is active — button lights up green while taps behave normally (used on the "Tags → Check-In" preset).
- Destination is active — button lights up while taps are being redirected to that destination.
- Any redirect is active — lights up whenever taps go anywhere other than normal check-in.
Variables
$(knowcore:target)— the currently active destination name (checkinwhen normal).$(knowcore:church)— church name.$(knowcore:mode)— the NFC redirect mode configured in KnowCore.$(knowcore:expires_at)— when the current push auto-reverts.
Tips
- Fire the actions from triggers (e.g. a ProPresenter slide cue via the ProPresenter module, or a timeline) to flip tags automatically at the right service moment.
- If the connection shows a warning, your NFC redirect mode isn't set to Bitfocus yet — pushes are accepted but won't take effect until you switch the mode in Check-Ins → Tag Redirect.
- Regenerating the token in KnowCore invalidates the old one; paste the new token into the connection config.