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Account Support

Problems with your Bitfocus user account?

Before we go any further, please read through and verify the Q&A below. If there's already a tool around to help you, it will take a lot shorter time than waiting for a response from us.

I've forgot my password, where can I get a new one?

I've forgotten which email address I signed up with

Where's the confirmation email?

I still can't get in

Feedback?

We've just launched our new website, and there's still lots of work to be done. If you have any suggestions on what's missing, or know something that would have helped you, please let us know!